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LOCATION

Gateshead

JOB TYPE

Computer Science & IT

ENTRY LEVEL

Apprenticeship

ORGANISATION SIZE

51 – 200 employees

Are you an aspiring IT Support Apprentice looking for a path into your chosen career, if so, this could be the role for you!


Baltic Apprenticeships are delighted to be working in partnership with award-winning digital marketing agency Mediaworks. Mediaworks have been supporting the local community for many years by recruiting apprentices into their business, they believe by employing apprentices they will develop the next generation of tech talent.


Due to their continued growth and success, Mediaworks are looking for an IT Support Technician Apprentice to join their amazing team!!


Roles & Responsibilities (will include but not limited to):

Set up of new employee hardware including Desktops, Laptops, tablets and mobile phones.

Creation of profiles and maintenance of admin rights

Work with mentor and 3rd party companies using Microsoft dynamics to support all tickets through to completion

Offering face to face support within the office

Conduct daily maintenance check on infrastructure and network

Full training and support will be provided throughout your Apprenticeship by Baltic Apprenticeships and Mediaworks.


Desired Qualities, Skills & Knowledge:

A keen interest in technology demonstrated through personal projects or independent study.

Some experience in using Microsoft Office (Word, Excel)  

Excellent Written and Verbal Communication

Good attention to detail and accuracy

A Grade 4/C in Maths or equivalent is required for this role


Salary, Hours & Benefits:

£ 8,476 per annum

Full time hours (Monday to Friday )

Regular events

Employee of the month

25 Days holiday plus bank holidays

Onsite Parking


There are career progression opportunities available upon completion of the programme.


About Baltic:

Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills that employers need.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.


Eligibility Criteria:

Individuals must have a valid and eligible residency status to apply for this role.

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